Privacy Policy
This policy covers the MeKick mobile app and this website. It is provided by Ancyra Tekstil in line with Turkish Personal Data Protection Law No. 6698 (KVKK).
Effective date: 21 August 2026
1. Data controller
| Legal name | Ancyra Tekstil |
|---|---|
| Address | Kızılay Mah. Gazi Mustafa Kemal Blv. Onur İş Hanı No:12 İç Kapı No:49, Çankaya/Ankara, Türkiye |
| info@ancyratekstil.com |
2. Data we collect
| Data | What we collect | Purpose | Linked to you |
|---|---|---|---|
| Name | Account and order details | App functionality | Yes |
| Email address | Account, orders, support | App functionality | Yes |
| Phone number | Delivery and contact | App functionality | Yes |
| Physical address | Delivery address | App functionality | Yes |
| Health & fitness | Height, weight, body measurements, goals | Product personalization | Yes |
| Location (precise and coarse) | To list nearby studios, only with your permission and while the app is open | App functionality, product personalization | Yes |
| Purchase history | Orders, session packages, reservations | App functionality | Yes |
| User content | Profile photo, progress photos | App functionality | Yes |
| Identifiers | User ID, push notification (device) ID | App functionality | Yes |
| Crash data | Stack traces, device model, OS and app version | Analytics | No |
| Performance data | Launch time, screen and network request timings | Analytics | No |
| Product interaction | Screens opened, in-app events, session info | Analytics | No |
3. What we do not collect
- Card details. Payment is taken on the payment provider's own page; card data never reaches the app or our servers.
- Advertising or tracking data. We do not share data with ad networks, do not track you across apps or websites, and never sell your data.
- Contacts, microphone, background location. Never accessed.
4. Why we process it
- Creating your account and signing you in — performance of a contract.
- Orders, payment, invoicing and delivery — contract and legal obligation.
- Reservations and remaining session tracking — performance of a contract.
- Answering support requests — legitimate interest.
- Measurement tracking and photos — your explicit consent. If you do not use the feature, none of it is collected.
- Listing studios near you — your explicit consent.
- Crash, performance and usage data — legitimate interest in keeping the app stable and usable.
- Statutory retention and reporting — legal obligation.
5. Who we share it with
- Google / Firebase — authentication, database, file storage, notifications, crash and usage analytics.
- Payment institution — payment processing and refunds.
- Courier — only the name, address and phone needed to deliver your order.
- Studios — your name and package details, to track reservations and remaining sessions. Your measurements and photos are never shared with studios.
- Public authorities — where required by law.
6. International transfers
Because we use Firebase, data may be processed on servers outside Türkiye. Such transfers are carried out under the conditions set by KVKK.
7. Retention
Data is kept only for the periods required by law (10 years for commercial and financial records), then deleted, destroyed or anonymised. Crash, performance and usage data is kept for at most 14 months.
8. Deleting your account and data
You can delete your account from the account settings inside the app. On deletion we remove everything we are not legally required to keep; records such as invoices and orders are retained until their statutory period expires and are not used for any other purpose.
You can also request deletion by writing to info@ancyratekstil.com.
Step-by-step instructions are on the Account and Data Deletion page.
9. Children's privacy
MeKick is not directed at children under 13 and we do not knowingly collect data from them. Purchases require legal capacity to contract.
10. Your rights
Under KVKK Article 11 you may ask whether your personal data is processed, request information about it, learn the purpose and whether it is used accordingly, learn the third parties it is transferred to in Türkiye or abroad, request correction if it is incomplete or inaccurate, request erasure or destruction where the conditions are met, request that such actions be notified to third parties, object to a result produced solely by automated analysis, and claim compensation for damage caused by unlawful processing.
Write to info@ancyratekstil.com; we respond within 30 days at the latest.
11. Security
Data is transmitted over HTTPS and access is restricted by role. The payment page belongs to the payment provider and card data never enters our systems.
12. Cookies
This website uses no cookies and performs no visitor tracking. The mobile app stores data locally on your device for session handling and notifications.
13. Changes
We may update this policy. The effective date will change accordingly and significant changes will be announced in the app.
14. Contact
For anything privacy related, write to info@ancyratekstil.com.